F80 Privacy Policy — User Data Protection
F80 is committed to protecting the privacy and personal data of every user on our Malaysia platform. This policy clearly explains how we collect, use, and safeguard your information.
Effective date: 1 January 2026. This policy may be updated from time to time.
Information We Collect
When you register or use the f80 platform, we collect several categories of information to ensure our services run smoothly and securely. The types of information collected are as follows:
Full name, email address, phone number, date of birth, and password upon registration. This information is used to verify your identity and manage your account.
Device type, operating system, IP address, browser type, and other technical information collected automatically when you access the platform.
Transaction details in Malaysian Ringgit (MYR), including payment method used, transaction date, and amount. Full card numbers are not stored by f80.
Activity records within the platform such as games played, bets placed, pages visited, and session duration. This data helps us improve the user experience.
Purposes of Data Use
All information collected by f80 is used solely for legitimate purposes related to platform operations. We will not use your data for any other purpose without your consent. The primary purposes of data use are as follows:
- Account management: To create, verify, and securely manage user accounts.
- Transaction processing: To process deposits and withdrawals in MYR and maintain accurate financial records.
- Platform security: To detect and prevent fraud, account misuse, and other unlawful activities.
- Service improvements: To analyse usage patterns and improve the interface and features of the f80 platform.
- Communications: To send important notices relating to your account, policy updates, and necessary technical information.
- Legal compliance: To fulfil applicable legal obligations and regulatory requirements.
F80 will not sell, rent, or share users' personal data with third parties for marketing purposes without your explicit consent.
Cookies & Session Tracking
The f80 platform uses cookies and similar tracking technologies to enhance the user experience and maintain session security. Cookies are small files stored on your device when you access the website.
Types of Cookies Used
- Session cookies: Required to maintain your login session and ensure security while you use the platform.
- Preference cookies: Saving your preferences such as language and display format for a more convenient browsing experience.
- Analytics cookies: Collecting anonymised usage data to help us understand how users interact with the platform.
You can manage or disable cookies through your web browser settings. However, disabling session cookies may affect platform functionality.
Data Storage & Security
F80 applies appropriate technical and organisational measures to protect users' personal data against unauthorised access, disclosure, alteration, or destruction. All communications between your device and f80's servers are secured using SSL encryption.
User data is stored on secure servers with strict access controls. Only authorised personnel with a legitimate operational need are permitted to access personal data.
Data Retention Period
Active account information is retained for as long as your account remains active. Once an account is closed, data is kept for the period required by law or operational needs, after which it is securely deleted. Transaction data is retained in accordance with applicable financial compliance requirements.
Third-Party Sharing
F80 may share user information with selected third parties only in the following circumstances: (a) verified payment service providers processing MYR transactions; (b) technical service providers supporting platform operations; (c) legal authorities when required under applicable Malaysian law. All third parties working with f80 are required to uphold equivalent privacy standards.
User Rights Over Personal Data
As an f80 platform user, you have the following rights regarding your personal data. To exercise any of these rights, please contact our customer support team at [email protected].
You have the right to request a copy of the personal data we hold in relation to your account.
If your data is inaccurate or out of date, you may request a correction through your account settings or by contacting customer support.
You may request the deletion of your personal data, subject to applicable legal obligations and operational requirements.
Policy Updates & How to Contact Us
F80 reserves the right to update this Privacy Policy at any time. Users will be notified of any material changes via the platform or their registered email. Users are advised to review this page periodically. Continued use of the platform after changes are published constitutes acceptance of the updated policy.
This Privacy Policy is governed by applicable Malaysian law, including the Personal Data Protection Act 2010 (PDPA) as it applies to f80's platform operations in Malaysia.
Contact Our Privacy Team
- [email protected]
- Live chat within the f80 platform
- Support available 24 hours a day, 7 days a week
For other general enquiries, you may also visit our FAQ ours.